124 Avsnitt

  1. 83. Welcome to New Season of IT Experience Podcast with Sakari

    Publicerades: 2022-10-04

  2. 82. How does IT Experience Management drive better decision making?

    Publicerades: 2022-05-19

  3. 81. How to get the whole IT department into the ITXM™ bus

    Publicerades: 2022-05-05

  4. 80. Discover the four trends driving ITXM™ in 2022

    Publicerades: 2022-04-21

  5. 79. Using ITXM™ for Continual Improvement Success

    Publicerades: 2022-04-07

  6. 78. How to use ITXM™ to Identify improvement areas in IT

    Publicerades: 2022-03-24

  7. 77. Master IT Experience Management (ITXM™)

    Publicerades: 2022-03-10

  8. 76. Thanks to Ukrainian IT for making our lives better

    Publicerades: 2022-03-01

  9. 75. What did IT talk about in 2021 and predictions for 2022 with Roy Atkinson

    Publicerades: 2021-12-16

  10. 74. Give hours back to the business - More smiles, less time wasted

    Publicerades: 2021-11-04

  11. 73. Cargotec's Story - Creating an Experience Management Culture

    Publicerades: 2021-10-28

  12. 72. Cargotec's Story - How to implement Experience Management Framework

    Publicerades: 2021-10-21

  13. 71. How should IT management teams be using Experience Data?

    Publicerades: 2021-10-14

  14. 70. How to move from control to cooperation with your Service Providers

    Publicerades: 2021-10-07

  15. 69. Steps to creating Human Centric IT, with bioMérieux

    Publicerades: 2021-09-30

  16. 68. Employee Experience for IT

    Publicerades: 2021-09-23

  17. 67. Ticket Bouncing - the most impactful ITIL metric?

    Publicerades: 2021-09-16

  18. 66. Motivate your Service Desk, through Experience Management

    Publicerades: 2021-09-09

  19. 65. Recreating the IT walk-in experience through Virtual Tech bars, with Sophos

    Publicerades: 2021-09-02

  20. 64. #XLA - Traditional SLAs; Should I remove them?

    Publicerades: 2021-08-26

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Podcast for those who want to take IT Experience Management (ITXM) in use and improve Employee Experience of IT Services in large enterprises. We talk about Human-Centric IT, how does it change the culture of IT Departments from SLAs to Experience Metrics and XLAs. If you use ServiceNow or other enterprise service management system to provide services to end-users, then this is for you. To learn more about Human-Centric IT Experience Management visit https://happysignals.com/

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