509 Avsnitt

  1. 464: Theodora Lau

    Publicerades: 2021-08-31

  2. 463: Pronouns and How to Use Them

    Publicerades: 2021-08-24

  3. 462: Shep Hyken

    Publicerades: 2021-08-17

  4. 461: How Customer Experience Management Has Changed

    Publicerades: 2021-08-10

  5. 460: Alison Lichtenstein, Who Is the Media's Customer? CX at Dow Jones

    Publicerades: 2021-08-03

  6. 459: Season Intro

    Publicerades: 2021-08-02

  7. 458: Bourbon Summit, Season Finale

    Publicerades: 2021-04-30

  8. 457: Tom Karinshak, Navigating Change at Comcast

    Publicerades: 2021-04-27

  9. 456: Ovetta Sampson, Empowerment Through Design

    Publicerades: 2021-04-20

  10. 455: Riaz Raihan, Improving CX with AI

    Publicerades: 2021-04-13

  11. 454: The War Between Efficiency and Experience

    Publicerades: 2021-04-06

  12. 453: Chip Bell, Your Customer's Imagination

    Publicerades: 2021-03-30

  13. 452: The Customer Experience Goalposts Keep Moving

    Publicerades: 2021-03-23

  14. 451: Ramon Ray, Small Business Experience

    Publicerades: 2021-03-16

  15. 450: Gain Insights Through Community

    Publicerades: 2021-03-09

  16. 449: Ross Wainwright, Alida: Truth in Action

    Publicerades: 2021-03-02

  17. 448: How Will Consumer Sentiment Affect CX in 2021?

    Publicerades: 2021-02-23

  18. 447: Steven Van Belleghem, The Offer You Can't Refuse

    Publicerades: 2021-02-16

  19. 446: Digital Customer Behavior

    Publicerades: 2021-02-09

  20. 445: Christine Rimer, Learning from the Data

    Publicerades: 2021-02-02

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Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.

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