Crack the Customer Code
En podcast av Adam and Jeannie - Tisdagar
509 Avsnitt
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483: Donna Cutting, Employees First!
Publicerades: 2022-03-29 -
482: Focus on Government CX
Publicerades: 2022-03-22 -
481: Annette Franz, Built to Win
Publicerades: 2022-03-15 -
480: Innovate or Fail
Publicerades: 2022-03-08 -
479: Fred Reichheld, Winning on Purpose
Publicerades: 2022-03-01 -
478: The CX of Right to Repair
Publicerades: 2022-02-22 -
477: Michael Bartlett, The Dark Side of CX
Publicerades: 2022-02-15 -
476: Is CX Dead in Banking?
Publicerades: 2022-02-08 -
475: Brad Cleveland, Leading the Customer Experience
Publicerades: 2022-02-01 -
474: Season Intro
Publicerades: 2022-01-31 -
473: Bourbon Summit, Season Finale
Publicerades: 2021-11-02 -
472: Marlanges Simar, Prime Therapeutics
Publicerades: 2021-10-26 -
471: When the Frontline is the Last to Know
Publicerades: 2021-10-19 -
470: Dan Gingiss, The Experience Maker
Publicerades: 2021-10-12 -
469: Frictionless vs. Memorable CX
Publicerades: 2021-10-05 -
468: Greg Lisiewski
Publicerades: 2021-09-28 -
467: How Location and Design Impact CX
Publicerades: 2021-09-22 -
Bonus Episode: Noa Danon
Publicerades: 2021-09-20 -
466: David Horsager
Publicerades: 2021-09-14 -
465: Customer Effort 2.0
Publicerades: 2021-09-07
Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.
