Crack the Customer Code
En podcast av Adam and Jeannie - Tisdagar
509 Avsnitt
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003: Experience Action Podcast - Customer Experience Training
Publicerades: 2022-12-20 -
002: Experience Action Podcast - Sponsorship Initiatives
Publicerades: 2022-12-13 -
New Podcast Introduction: Experience Action with Jeannie Walters
Publicerades: 2022-12-12 -
500: Bourbon Summit
Publicerades: 2022-11-29 -
499: The Present and Future of CX
Publicerades: 2022-11-22 -
498: Jay Baer, The Need for Speed
Publicerades: 2022-11-15 -
497: Looking Back on CX
Publicerades: 2022-11-08 -
496: Jeff Toister, The Guaranteed Experience
Publicerades: 2022-11-01 -
495: Common CX Mistakes
Publicerades: 2022-10-25 -
494: Jen Bailin, The Bright, Big Future of CX
Publicerades: 2022-10-18 -
493: Special Announcement
Publicerades: 2022-10-11 -
492: Zhecho Dobrev, The Value of Emotions
Publicerades: 2022-10-04 -
491: Answer to Abusive Customers: Shut Down Support?
Publicerades: 2022-09-27 -
490: Deon Nicholas, Human-Centered AI
Publicerades: 2022-09-20 -
489: Customer Health Score
Publicerades: 2022-09-13 -
488: Dr. Shirley Davis, Inclusive Leadership
Publicerades: 2022-09-06 -
487: Season Intro
Publicerades: 2022-09-05 -
486: Bourbon Summit, Season Finale
Publicerades: 2022-04-19 -
485: David Sakamoto, The Power of Transparency
Publicerades: 2022-04-12 -
484: Empathy and Leadership
Publicerades: 2022-04-05
Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.
