452 Avsnitt

  1. The Chief People Officer Of The World's Largest Employer Links EX And CX

    Publicerades: 2022-08-23

  2. Reinvigorating A 110-Year-Old Brand Through Customer Feedback

    Publicerades: 2022-08-16

  3. Creating A Customer-Centric Utility Company

    Publicerades: 2022-08-09

  4. Customer Experience is a Decision

    Publicerades: 2022-08-02

  5. What’s Next For Return Logistics

    Publicerades: 2022-07-26

  6. The Secret To Data-Driven Marketing

    Publicerades: 2022-07-19

  7. AI Creates Super-Human Customer Service

    Publicerades: 2022-07-12

  8. Transforming The B2B Buyer Journey

    Publicerades: 2022-07-05

  9. How Leaders Can Build Relationships Through Transparency

    Publicerades: 2022-06-28

  10. How‌ ‌To‌ ‌Build‌ ‌An‌ ‌ROI‌ ‌Model‌ ‌For‌ ‌CX‌

    Publicerades: 2022-06-21

  11. How To Turn Customer Feedback Into Actionable Insights

    Publicerades: 2022-06-14

  12. What's‌ ‌The‌ ‌Difference‌ ‌Between‌ ‌Customer‌ ‌Success‌ ‌And‌ ‌Customer‌ ‌Service?‌

    Publicerades: 2022-06-07

  13. 3 Ways Bill Creelman Practices Customer-Centric Leadership

    Publicerades: 2022-05-31

  14. How‌ ‌Skullcandy‌ ‌Creates‌ ‌A‌ ‌Customer-Focused‌ ‌Marketing‌ ‌Strategy‌

    Publicerades: 2022-05-24

  15. Partnering With Customers For Digital Transformation

    Publicerades: 2022-05-17

  16. 3 Ways To Achieve Personal Wealth And Financial Freedom

    Publicerades: 2022-05-10

  17. Inside Lyft’s Customer-Focused Digital Transformation

    Publicerades: 2022-05-03

  18. Earth Month: Conservation Efforts Now Help Future Generations

    Publicerades: 2022-04-26

  19. How To Improve Utility Company CX

    Publicerades: 2022-04-19

  20. How To Put CX At The Center Of Your Business

    Publicerades: 2022-04-12

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Go behind the scenes with customer experience leader Blake Morgan to explore the secrets of the world’s most customer-centric companies. Blake is one of the world’s top keynote speakers, authority on customer experience and the bestselling author of “The Customer Of The Future” The Modern Customer reaches thousands of people each week conveying a message of how we make people feel - in business and in life - matters. Her weekly show explores how businesses can make customers’ lives easier and better, featuring experts that provide simple, tangible advice you can immediately apply at your own organization. Today’s customers have the luxury of choice. The answer is simple; choose customer experience and customers will choose you. Learn how to put a stake in the ground on customer experience by tuning into The Modern Customer Podcast each week with Blake Morgan.

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