452 Avsnitt

  1. Must-Have Career Tips From The Forbes Women Summit With Microsoft GM Lori Wright

    Publicerades: 2018-06-27

  2. Customer Service Expert Jeanne Bliss Asks "Would You Do That To Your Mother?"

    Publicerades: 2018-06-20

  3. Next Insurance: Reinventing Insurance For Small Business

    Publicerades: 2018-06-14

  4. Getting Future Ready With Wunderman CMO Jamie Gutfreund

    Publicerades: 2018-05-30

  5. Is Your Customer Experience GDPR Ready?

    Publicerades: 2018-05-24

  6. The Future Of Customer Experience: People Plus Technology

    Publicerades: 2018-05-14

  7. How Prudential Connects The Dots Of Every Customer Interaction

    Publicerades: 2018-05-08

  8. The Critical Role Of Operations In Customer Experience

    Publicerades: 2018-05-01

  9. How A Humble Culture And Self-Deprecating CEO Fuels This $130M Tire Company

    Publicerades: 2018-04-23

  10. When Your Employees Are Your Customers With Liberty Mutual

    Publicerades: 2018-04-12

  11. Customer Experience In The Insurance Claims Process

    Publicerades: 2018-04-02

  12. Stronger and Smarter: A Look Back At Customer Experience With Zappos

    Publicerades: 2018-03-28

  13. 7 Lessons Learned From Adobe’s New Customer Experience Index

    Publicerades: 2018-03-20

  14. Improving Customer Experience With The Third Wave Of Enterprise Communications

    Publicerades: 2018-03-19

  15. Building A Customer-Centered Culture At Capital One

    Publicerades: 2018-03-12

  16. Fusion: How Integrating Brand and Culture Powers the World’s Greatest Companies

    Publicerades: 2018-03-06

  17. How Having A Culture Of Connection Can Impact Your Customer Experience

    Publicerades: 2018-02-28

  18. The Way Money Moves: How Our Relationship To Money Is Changing

    Publicerades: 2018-02-07

  19. The Connected Customer With Samsung

    Publicerades: 2018-01-29

  20. Podcast Mashup: Highlights From The 2017 Episodes

    Publicerades: 2018-01-22

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Go behind the scenes with customer experience leader Blake Morgan to explore the secrets of the world’s most customer-centric companies. Blake is one of the world’s top keynote speakers, authority on customer experience and the bestselling author of “The Customer Of The Future” The Modern Customer reaches thousands of people each week conveying a message of how we make people feel - in business and in life - matters. Her weekly show explores how businesses can make customers’ lives easier and better, featuring experts that provide simple, tangible advice you can immediately apply at your own organization. Today’s customers have the luxury of choice. The answer is simple; choose customer experience and customers will choose you. Learn how to put a stake in the ground on customer experience by tuning into The Modern Customer Podcast each week with Blake Morgan.

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