452 Avsnitt

  1. When It Comes To Customer Engagement, Loyalty Matters At Citi

    Publicerades: 2019-05-01

  2. Designing Empathy Into Customer Experience

    Publicerades: 2019-04-23

  3. 5G Will Impact The Customer Experience: An Interview With Qualcomm's President

    Publicerades: 2019-04-17

  4. Balancing Human And Technology Decisions In Digital Transformation

    Publicerades: 2019-04-03

  5. Digital Transformation At The American Medical Association

    Publicerades: 2019-03-21

  6. Customer Experience For Your Most Valuable Customers With Wharton's Peter Fader

    Publicerades: 2019-03-07

  7. Behind The Scenes Of Comcast’s Digital Transformation

    Publicerades: 2019-02-13

  8. The Consumerization Of Healthcare With One Medical's CMO Doug Sweeny

    Publicerades: 2019-01-31

  9. Digital Transformation For B2B Customer Experiences

    Publicerades: 2019-01-07

  10. Creating Personalized Retail Customer Experiences With RedThread

    Publicerades: 2018-11-19

  11. Talk Triggers: The Complete Guide To Creating Customers With Word Of Mouth

    Publicerades: 2018-11-01

  12. Marketing Age Positivity With Chico's CMO

    Publicerades: 2018-10-03

  13. Nasdaq Grows Its Digital Brand With Explosive Social Media Content

    Publicerades: 2018-09-26

  14. Leveraging Computer Vision For Customer Experience At Wayfair

    Publicerades: 2018-09-12

  15. Topgolf Captures The Future Of Customer Experience

    Publicerades: 2018-08-27

  16. Using AI For Customer Experience At Allstate

    Publicerades: 2018-08-07

  17. Improving Digital Connections With Customers

    Publicerades: 2018-07-24

  18. CX Is Today's Brand Battleground - Arm Yourself!

    Publicerades: 2018-07-17

  19. Storytelling With The CMO Of Tourism Australia

    Publicerades: 2018-07-11

  20. American Customer Satisfaction Index with Managing Director David VanAmburg

    Publicerades: 2018-07-05

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Go behind the scenes with customer experience leader Blake Morgan to explore the secrets of the world’s most customer-centric companies. Blake is one of the world’s top keynote speakers, authority on customer experience and the bestselling author of “The Customer Of The Future” The Modern Customer reaches thousands of people each week conveying a message of how we make people feel - in business and in life - matters. Her weekly show explores how businesses can make customers’ lives easier and better, featuring experts that provide simple, tangible advice you can immediately apply at your own organization. Today’s customers have the luxury of choice. The answer is simple; choose customer experience and customers will choose you. Learn how to put a stake in the ground on customer experience by tuning into The Modern Customer Podcast each week with Blake Morgan.

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