124 Avsnitt

  1. 24. Campari 'Goes a Sip Beyond' by Transforming their Employee Experience

    Publicerades: 2019-12-18
  2. 23. Steps to Happiness in Employee Experience

    Publicerades: 2019-12-12
  3. 22. Blake Morgan - Customer Experience Futurist, Keynote Speaker, Author

    Publicerades: 2019-11-22
  4. 21. ITIL 4 - High Velocity IT with Mark Smalley

    Publicerades: 2019-11-14
  5. 20. Showing Value of ServiceNow Usage

    Publicerades: 2019-10-08
  6. 19. From IT Cost to Business Value using Employee Experience

    Publicerades: 2019-09-02
  7. 18. $900B was wasted last year in Digital Transformation

    Publicerades: 2019-08-21
  8. 17. Step by Step Guide to Empowering Employee Experience with Oscar Berg

    Publicerades: 2019-08-12
  9. 16. Make your Automation Case with Experience Data

    Publicerades: 2019-07-31
  10. 15. Empathic Building, The Future of Office Work with Tomi Teikko

    Publicerades: 2019-07-22
  11. 14. How do you make a Business Case for Employee Experience measurement?

    Publicerades: 2019-07-10
  12. 13. How does Service Management fit into Employee Experience Equation? Author Jacob Morgan joins for a chat

    Publicerades: 2019-07-08
  13. 12. Top IT Service Management Trends to Watch in 2019 by CIOReview.com

    Publicerades: 2019-06-26
  14. 11. Jesper Hansen from Region Midtjylland, Providing Experience for Hospitals

    Publicerades: 2019-06-18
  15. 10. Fujitsu and Tieto, discussion on MSP's changing world of outsourcing

    Publicerades: 2019-06-10
  16. 9. Happiest Enterprise 2019 - Finnish Postal Company, Riikka Salonen

    Publicerades: 2019-06-02
  17. 8. Interview with Alan Norris from ServiceNow

    Publicerades: 2019-05-14
  18. 7. CIO Interview: Virgin Trains, John Sullivan

    Publicerades: 2019-05-07
  19. 6. Employees are different, learn how different profiles behave

    Publicerades: 2019-05-06
  20. 5. Transparency with Experience Data is Crucial

    Publicerades: 2019-05-05

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Podcast for those who want to take IT Experience Management (ITXM) in use and improve Employee Experience of IT Services in large enterprises. We talk about Human-Centric IT, how does it change the culture of IT Departments from SLAs to Experience Metrics and XLAs. If you use ServiceNow or other enterprise service management system to provide services to end-users, then this is for you. To learn more about Human-Centric IT Experience Management visit https://happysignals.com/

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