340 Avsnitt

  1. X4 Recap

    Publicerades: 2019-03-19

  2. Buy-in From the Top

    Publicerades: 2019-03-13

  3. Turn Back Time: The Creative Moments

    Publicerades: 2019-03-06

  4. Turn Back Time

    Publicerades: 2019-02-26

  5. Is B2B CX behind B2C?

    Publicerades: 2019-02-19

  6. B2B vs. B2C

    Publicerades: 2019-02-12

  7. The State of Customer Experience

    Publicerades: 2019-02-05

  8. Human-centered Design

    Publicerades: 2019-01-29

  9. Human Duct Tape

    Publicerades: 2019-01-24

  10. The Evolution of CX

    Publicerades: 2019-01-15

  11. Getting Back to Fundamentals

    Publicerades: 2019-01-08

  12. The United States of CX

    Publicerades: 2018-12-18

  13. Customer Success

    Publicerades: 2018-12-11

  14. Customer-focused Training

    Publicerades: 2018-12-04

  15. Read More Science Fiction

    Publicerades: 2018-11-27

  16. The Personal Touch

    Publicerades: 2018-11-13

  17. Convenience Trumps Price

    Publicerades: 2018-11-06

  18. CX Horror Stories

    Publicerades: 2018-10-31

  19. Making CX Work at Johnson Controls

    Publicerades: 2018-10-23

  20. What's your "word-of-mouth" strategy?

    Publicerades: 2018-10-16

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The CX Leader Podcast provides insights for customer experience (CX) and experience management (XM) leaders to improve their business results by unlocking the potential of their customer experience, helping their customers and prospects want to do more business with them. The CX Leader Podcast is produced by Walker, an experience management consulting firm that helps companies accelerate their XM success.

Visit the podcast's native language site