340 Avsnitt

  1. Caring Beyond an NPS Score

    Publicerades: 2019-08-20

  2. Don’t Forget the Customer in Your Customer Journey Map

    Publicerades: 2019-08-13

  3. Turn Back Time: Industry Take-Home Value

    Publicerades: 2019-08-06

  4. Starting from Scratch

    Publicerades: 2019-07-23

  5. The Story of the Customer

    Publicerades: 2019-07-16

  6. It's Party Time!

    Publicerades: 2019-07-09

  7. From Patrons to Customers

    Publicerades: 2019-07-02

  8. Don’t just use your gut

    Publicerades: 2019-06-25

  9. Meeting in a Box

    Publicerades: 2019-06-18

  10. Bouncing Off Guardrails

    Publicerades: 2019-06-11

  11. What to do with all this data

    Publicerades: 2019-06-04

  12. Rock Stars and Fixer-Uppers

    Publicerades: 2019-05-28

  13. That Take-home Value

    Publicerades: 2019-05-14

  14. CX Champions

    Publicerades: 2019-05-07

  15. From the Ground Up

    Publicerades: 2019-04-30

  16. A Global View

    Publicerades: 2019-04-23

  17. Across Industries

    Publicerades: 2019-04-16

  18. A Whole Lotta CX

    Publicerades: 2019-04-09

  19. The CX Juggernaut

    Publicerades: 2019-04-02

  20. Keep It Simple

    Publicerades: 2019-03-26

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The CX Leader Podcast provides insights for customer experience (CX) and experience management (XM) leaders to improve their business results by unlocking the potential of their customer experience, helping their customers and prospects want to do more business with them. The CX Leader Podcast is produced by Walker, an experience management consulting firm that helps companies accelerate their XM success.

Visit the podcast's native language site