31 Avsnitt

  1. 15 • Managing abrasive leadership behaviour

    Publicerades: 2025-03-18
  2. 14 • Active bystandership - how bystander behaviour changes workplace culture

    Publicerades: 2025-02-25
  3. 13 • Women in leadership - policing, professionalism and sexual harassment

    Publicerades: 2025-01-21
  4. 12 • Bullying's impact on the human brain - harms caused and hopes for recovery

    Publicerades: 2024-12-17
  5. 11 • Mental health stigma in emergency services

    Publicerades: 2024-12-10
  6. 10 • Firefighter resiliency - we're in it together

    Publicerades: 2024-11-26
  7. 9 • Fire and Rescue service culture - how leaders shape the fire service family

    Publicerades: 2024-11-12
  8. 8 • Banter, bullying, harassment or discrimination?

    Publicerades: 2024-10-29
  9. 7 • Apologies. "Sorry" seems to be the hardest word

    Publicerades: 2024-10-15
  10. 6 • The predictable cycle of workplace bullying : patterns and consequences

    Publicerades: 2024-10-02
  11. 5 • Sexual harm in the emergency services

    Publicerades: 2024-09-18
  12. 4 • Workplace bullying: Safety in numbers

    Publicerades: 2024-09-04
  13. 3 • Organisation responses to workplace bullying - silencing or supporting complainants?

    Publicerades: 2024-08-21
  14. 2 • Workplace bullying and HR: A view from the inside

    Publicerades: 2024-08-07
  15. 1 • Life at the Sharp End–A podcast to inspire and inform

    Publicerades: 2024-07-29
  16. Learning from little things makes a big impression

    Publicerades: 2021-07-31
  17. The ABC of effective online service

    Publicerades: 2021-06-30
  18. Powering online customer channel shift

    Publicerades: 2021-05-23
  19. Online customer service - a story of relationship breakdown

    Publicerades: 2021-04-01
  20. Multi-channel customer disservice

    Publicerades: 2021-02-23

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Life at the Sharp end is a podcast full of insights and interviews to help people who want to do their best at work. People who want to learn from others and hear about best-practice tools and techniques to help you create safe, respectful and high-performing workplace cultures. People like you - whether you’re in a leadership role or at the front-line. Wherever you work, you’ll have stories to tell about what it’s like to experience Life at the Sharp End.

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