ITIL® 4 Unplugged - Simplifying IT Service Management
En podcast av Con Punto y Koma - Onsdagar
16 Avsnitt
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Elevate ITSM: The Problem with Problems – Inside ITIL 4 Problem Management
Publicerades: 2025-07-02 -
Elevate ITSM: Eyes Wide Open - Mastering Monitoring and Event Management
Publicerades: 2025-06-25 -
ITSM Elevate: Mapping the Digital Universe - Service Configuration Management Decoded
Publicerades: 2025-06-18 -
ITSM Elevate: Release vs Deployment - Behind the Curtain of Change
Publicerades: 2025-06-11 -
ITSM Elevate: SLM, “Dear Service Provider, We Need to Talk…”
Publicerades: 2025-06-04 -
ITSM Elevate: Keeping the lights on with Incident Management
Publicerades: 2025-05-21 -
ITSM Elevate: Unlocking the Secrets of Modern Service Desk
Publicerades: 2025-05-16 -
ITSM Elevate: From Chaos to Climb: The Human-Side Change in ITSM
Publicerades: 2025-04-23 -
ITSM Elevate: The Digital Maturity Model
Publicerades: 2025-04-08 -
Managing Requests, Service Levels, and Keeping IT Secure
Publicerades: 2025-03-09 -
Long-Term Service Excellence – ITIL Practices That Keep IT Running
Publicerades: 2025-03-09 -
Practices - Fixing Issues and Delivering Value
Publicerades: 2025-03-07 -
Service Value System (SVS) and Service Value Chain (SVC) – How IT Creates Real Value
Publicerades: 2025-03-05 -
The 4 Dimensions of Service Management
Publicerades: 2025-03-03 -
The 7 Guiding Principles - The Golden Rules of ITSM
Publicerades: 2025-03-03 -
Key Concepts of IT Service Management
Publicerades: 2025-03-03
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ITIL 4 Unplugged breaks down ITIL concepts, best practices, and real-world applications in a way that’s engaging, easy to understand, and fun! Whether you’re preparing for the ITIL Foundation exam or looking to improve your IT service management skills, this podcast helps you turn ITIL theory into real-world success—without the boring textbook talk. This podcast is for educational and awareness purposes only and is based on ITIL® 4 best practices. ITIL® is a registered trademark of PeopleCert. All rights reserved.
