113 Avsnitt

  1. The Art of CX Leadership

    Publicerades: 2025-04-15
  2. CX Pulse Check - April 2025

    Publicerades: 2025-04-08
  3. Turning Employee Insights into Customer Experience Breakthroughs

    Publicerades: 2025-04-01
  4. Event Planning and CX

    Publicerades: 2025-03-25
  5. Build Your CX Scorecard

    Publicerades: 2025-03-18
  6. CX Pulse Check - March 2025

    Publicerades: 2025-03-11
  7. What Do Customers Want?

    Publicerades: 2025-03-04
  8. Get the CX Executive Role

    Publicerades: 2025-02-25
  9. Storytelling to Connect with Customers

    Publicerades: 2025-02-18
  10. CX Pulse Check - February 2025

    Publicerades: 2025-02-11
  11. Commodities and Customer Experience

    Publicerades: 2025-02-04
  12. Inclusive Communications and Training

    Publicerades: 2025-01-28
  13. CX Pulse Check - January 2025

    Publicerades: 2025-01-21
  14. CX Wins from 100 Episodes

    Publicerades: 2025-01-14
  15. 5 Year-End Reflection Questions

    Publicerades: 2024-12-17
  16. Misaligned Customer Expectations

    Publicerades: 2024-12-10
  17. CX Pulse Check - December 2024

    Publicerades: 2024-12-03
  18. Mission and Vision in CX Strategy

    Publicerades: 2024-11-19
  19. Turning Negative Feedback Into Actionable Insights

    Publicerades: 2024-11-12
  20. CX Pulse Check - November 2024

    Publicerades: 2024-11-05

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How do we do this customer experience thing anyway? Join award-winning customer experience (CX) expert Jeannie Walters as she answers real questions from overwhelmed leaders! Let's turn ideas into ACTION! From company culture to employee experience (EX) to customer service, Jeannie wants to help you demystify the process for enriching the customer experience. With over 20 years investigating the best and worst in CX, this international keynote speaker has heard it all... and now she's here to give you the answers you need! You won't want to miss an episode! Do you have a question? Visit askjeannie.vip to leave Jeannie a voicemail!

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