113 Avsnitt

  1. Break Down The Silos - or Not?

    Publicerades: 2024-10-29
  2. Get B2B Partners Aligned with CX

    Publicerades: 2024-10-22
  3. Prioritize the Right Things

    Publicerades: 2024-10-15
  4. CX Pulse Check - October 2024

    Publicerades: 2024-10-08
  5. Small Business CX Advantages

    Publicerades: 2024-10-01
  6. Insights from Overwhelming Data

    Publicerades: 2024-09-24
  7. First 100 Days as a CX Leader

    Publicerades: 2024-09-17
  8. CX Pulse Check - September 2024

    Publicerades: 2024-09-10
  9. Synergy with CX, EX, UX

    Publicerades: 2024-09-03
  10. Countdown to CX Day

    Publicerades: 2024-08-27
  11. Turning Negative Touchpoints into Positive Ones

    Publicerades: 2024-08-20
  12. So Many Improvements! Where to Start?

    Publicerades: 2024-08-13
  13. CX Pulse Check - August 2024

    Publicerades: 2024-08-06
  14. Getting Leaders to CARE about CX

    Publicerades: 2024-07-30
  15. Customer Service or Customer Experience

    Publicerades: 2024-07-23
  16. AI in the Employee Experience

    Publicerades: 2024-07-16
  17. CX Pulse Check - July 2024

    Publicerades: 2024-07-09
  18. Cybersecurity and CX

    Publicerades: 2024-06-25
  19. Management or CX Consulting?

    Publicerades: 2024-06-18
  20. Cross-Functional Communication

    Publicerades: 2024-06-11

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How do we do this customer experience thing anyway? Join award-winning customer experience (CX) expert Jeannie Walters as she answers real questions from overwhelmed leaders! Let's turn ideas into ACTION! From company culture to employee experience (EX) to customer service, Jeannie wants to help you demystify the process for enriching the customer experience. With over 20 years investigating the best and worst in CX, this international keynote speaker has heard it all... and now she's here to give you the answers you need! You won't want to miss an episode! Do you have a question? Visit askjeannie.vip to leave Jeannie a voicemail!

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