26 Avsnitt

  1. Creating Culture | Claus Raasted

    Publicerades: 2019-01-02

  2. Developing Confidence as a Designer with Lauren Currie, OBE

    Publicerades: 2018-11-01

  3. Case Study: Dubai Design District - A Human-Centered Neighborhood | Lindsay Miller

    Publicerades: 2018-09-01

  4. Service Design in Government and Public Services | Benjamin Taylor

    Publicerades: 2018-07-01

  5. Turning a Service into an Experience | Paul Bulencea

    Publicerades: 2018-05-01

  6. The Business Case for Service Design | Jod Kaftan of Fjord

    Publicerades: 2018-03-01

  7. Building a Sustainable Business with Systems | Joanna Waterfall

    Publicerades: 2018-01-02

  8. Towards a Preemptive Social Enterprise | Matthew Manos

    Publicerades: 2017-11-01

  9. Customer Journey Mapping | Daniel Sunden + John Flitcroft

    Publicerades: 2017-09-01

  10. Minisode: The Customer Journey of Pizza in 3 Countries

    Publicerades: 2017-07-01

  11. The Future of Designing for the Customer | Panel Discussion

    Publicerades: 2017-05-01

  12. Research for Design Insight | Seth Weissman

    Publicerades: 2017-03-01

  13. Analogous Inspiration From Uncommon Sources | Victoria Vivas

    Publicerades: 2017-01-02

  14. CASE STUDY - Designing the Entrepreneur's Experience | Jon Leyh of Ruckus Projects

    Publicerades: 2016-12-01

  15. Service Blueprinting for Customer Engagement | John Ayers

    Publicerades: 2016-11-01

  16. How to Create a Culture of Innovation | Allen Weaver

    Publicerades: 2016-10-01

  17. Service Design Network | Jesse Grimes

    Publicerades: 2016-09-01

  18. CASE STUDY – Incubator School Built with Design Thinking | Sujata Bhatt and Ryan Oliver

    Publicerades: 2016-08-01

  19. Creating A Worldwide Movement with Global Service Jam | Adam StJohn Lawrence

    Publicerades: 2016-07-01

  20. #ServiceDesignDay | Raj Singh on AI in Services

    Publicerades: 2016-06-01

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Why Service Design Thinking is podcast that helps business to do things better and do better things. Service design is one of the next big competitive advantages in business and it is being used with great success by corporations and other large organizations around the world. But how can a smaller business, a startup, or a nonprofit adopt these innovative techniques? We talk with experts in the field and share lots of case studies on how you can engage your customers, create delightful experiences, and build a lasting legacy. Don’t forget to listen until the very end, for this week’s design challenge. Hosted by: Marina Terteryan Want to keep in touch? Sign up for the mailing list at www.whyservicedesignthinking.com for access to useful freebies and bonus resources that won’t be available anywhere else. Like what you hear? Please subscribe, rate, and review us!

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