336 Avsnitt

  1. Voice UX Design in a generative AI world with Cooper Johnson

    Publicerades: 2024-07-15

  2. Traversing the uncanny valley with Falene McKenna

    Publicerades: 2024-07-10

  3. CSAT and NPS are dead. Good Riddance. With Richard Smullen

    Publicerades: 2024-06-12

  4. How we built AI assistant, Sandy, with loveholidays

    Publicerades: 2024-06-11

  5. The role of AI in music with SoundCloud's Hazel Savage

    Publicerades: 2024-06-10

  6. Unlocking AI use cases with speech recognition with Ricardo Herreros-Symons

    Publicerades: 2024-05-29

  7. New updates from OpenAI: a rundown of GPT-4o and it's impact on CX

    Publicerades: 2024-05-14

  8. Chatbot and LLM Analytics with Eric Griffing

    Publicerades: 2024-05-10

  9. AI that filters voices and soften accents, with Ofer Ronen

    Publicerades: 2024-04-23

  10. Lessons from 21 years in conversational AI with Chris Ezekiel

    Publicerades: 2024-04-17

  11. Using AI to make the job search easier with Total Jobs Group

    Publicerades: 2024-04-04

  12. AI in contact centers trends with Nerys Corfield

    Publicerades: 2024-04-03

  13. The AI Platform Reimagined, with Brandon Nott and Nick Orlando

    Publicerades: 2024-03-20

  14. Lean and process engineering for AI automation with Scott Hamilton

    Publicerades: 2024-03-06

  15. Navigating the CX Maze: Insights from Ian Robertson on VUX World

    Publicerades: 2024-02-27

  16. Microsoft Copilot: Enterprise lessons learned with Pete Kemp

    Publicerades: 2024-02-23

  17. Esteemed author, Byron Reese, discusses the impact of AI on work, life and society

    Publicerades: 2024-02-09

  18. What to expect from gen AI in enterprise this year, with Philipp Heltewig, CEO, Cognigy

    Publicerades: 2024-02-07

  19. Designing AI assistants with 50 years of conversation analysis with Liz Stokoe

    Publicerades: 2024-01-23

  20. Agony Agent Roundtable #1

    Publicerades: 2023-12-20

2 / 17

Interviews with the best brains in AI, sharing how to improve customer experience and business operations using emerging AI technologies such as voice AI, conversational AI, NLP, Large Language Models (LLMs), generative AI and more.We educate business leaders and teams on why and how AI technologies are revolutionising the way consumers engage with businesses and the internet, why that matters and how to implement it properly.“One of the most consistently insightful and deeply respected podcasts in the industry”Bradley Metrock, Score Publishing Hosted on Acast. See acast.com/privacy for more information.

Visit the podcast's native language site