60 Avsnitt

  1. Inside the mind of a WFM Expert with Adriana Olteanu

    Publicerades: 2022-09-25

  2. Special Spanish - Por qué las empresas deberían invertir en América Latina y qué hace que los trabajadores latinos sean tan únicos con Sebástian Téllez

    Publicerades: 2022-09-18

  3. WFM in the cryptocurrency market, dealing with power outages, six sigma as a skill for WFM, and volume stress testing activities with Eugene De Gee

    Publicerades: 2022-09-11

  4. Special Portuguese -Os segredos por trás de um dos profissionais em WFM de maior sucesso no Brasil com Welington Alves

    Publicerades: 2022-09-04

  5. Striking a balance between supply and demand in your contact center with Garry Gormley

    Publicerades: 2022-08-28

  6. How cultural differences affect the WFM operations & metrics With Evelyn Brooks from “Land of Eternal Spring", Guatemala

    Publicerades: 2022-08-14

  7. Workforce Management job market from the point of view of Ian Lasplace, the founder of Longreach Recruitment

    Publicerades: 2022-07-31

  8. A director's view on the future of WFM with Rene Nijman

    Publicerades: 2022-07-14

  9. What are the challenges that a WFM solution needs to answer as it helps to shape the future of our industry, with Ryan Wang founder & CEO - Assembled

    Publicerades: 2022-07-04

  10. Comparing WFM deployments in the Contact Centre vs Retail with Napoleon Muisa

    Publicerades: 2022-06-19

  11. How can Data enable decision making with Nikki Calhoun

    Publicerades: 2022-06-05

  12. Teleperformance's award-winning WFM and BI collaboration initiative with Georgios Kagalos and Bahadr Eren

    Publicerades: 2022-05-22

  13. How to persuade stakeholders to support a Workforce Management initiative with Matthew Armbruster, Workforce Manager for Cepheid's Americas Customer Care Operations

    Publicerades: 2022-05-08

  14. The impact that Culture has on your ability to get things done with Marie Diks

    Publicerades: 2022-04-25

  15. A compelling argument for WFM and HR to collaborate more with Daniel Christmas

    Publicerades: 2022-04-10

  16. The operations pluralist: from WFM to business expansion with Emery Ong

    Publicerades: 2022-03-27

  17. The skills to master to maximise your WFM career with Emile Anthony Nair

    Publicerades: 2022-03-13

  18. The misperception that WFM is only about data with Jeffrey Lijffijt

    Publicerades: 2022-02-27

  19. Why Workforce Management is Essential for BPO Vendor Management Success with Anshuman Dwivedi

    Publicerades: 2022-02-15

  20. The ultimate guide to who & what weWFM is and what we hope to accomplish

    Publicerades: 2022-02-05

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weWFM is on a mission to help people enjoy staying informed, with a wide variety of stories, that will explore the most important prerequisites for increasing customer happiness, employee retention, and cost-effectiveness is effective workforce management. In essence, it is to understand about assigning the right employees with the right skills to the right job at the right time, to meet demand.

Visit the podcast's native language site