452 Avsnitt

  1. Panel: How are we Engaging with Digital Immigrants and Digital Natives featuring Tate and Playboy

    Publicerades: 2015-10-15
  2. Customer Experience Leadership Conversations with Leyla Seka

    Publicerades: 2015-10-09
  3. StubHub's Results Driven Approach To Managing Social Media In The Contact Center

    Publicerades: 2015-10-01
  4. When Variation In Customer Experience Is A Good Thing

    Publicerades: 2015-09-23
  5. The Chief Customer Officer: Driving Customer Engagement At The Highest Levels

    Publicerades: 2015-09-18
  6. When Customer Service and Sales Are Managed Under One CCO

    Publicerades: 2015-09-15
  7. Pioneering A New Era of Customer Engagement

    Publicerades: 2015-09-07
  8. GoDaddy Supercharges Its Customer Strategy With A New Kind Of High-Octane

    Publicerades: 2015-08-30
  9. Chief Customer Officers: The Human Duct Tape Of The Organization

    Publicerades: 2015-08-24
  10. Truth-Teller Augie Ray Talks Social Care, ROI and How To Win With Customer Experience

    Publicerades: 2015-08-16
  11. Data Driven Customer Experiences

    Publicerades: 2015-08-04
  12. Mental Toughness For Women

    Publicerades: 2015-08-03

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Go behind the scenes with customer experience leader Blake Morgan to explore the secrets of the world’s most customer-centric companies. Blake is one of the world’s top keynote speakers, authority on customer experience and the bestselling author of “The Customer Of The Future” The Modern Customer reaches thousands of people each week conveying a message of how we make people feel - in business and in life - matters. Her weekly show explores how businesses can make customers’ lives easier and better, featuring experts that provide simple, tangible advice you can immediately apply at your own organization. Today’s customers have the luxury of choice. The answer is simple; choose customer experience and customers will choose you. Learn how to put a stake in the ground on customer experience by tuning into The Modern Customer Podcast each week with Blake Morgan.

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