452 Avsnitt

  1. Today's Customer Experience Technology Stack For The Modern Customer

    Publicerades: 2017-07-24

  2. Women Are Uniquely Positioned To Lead Customer Experience—Here’s Why Denise Lee Yohn

    Publicerades: 2017-07-18

  3. Shifting Trends In Consumer Behavior With Ford's In-House Futurist

    Publicerades: 2017-07-05

  4. How The CMO Can Leverage AI Internally And Externally

    Publicerades: 2017-06-30

  5. All Customers Are Not Created Equal From The Wharton Customer Centricity Conference With Salesforce

    Publicerades: 2017-06-27

  6. Ethics and Artificial Intelligence With IBM Watson's Rob High

    Publicerades: 2017-06-12

  7. Pushing The Bounds Of Creativity With Ann Lewnes

    Publicerades: 2017-06-07

  8. How To Become A Professional Speaker With Shep Hyken

    Publicerades: 2017-06-06

  9. Customer Loyalty Pays With Marriott's CMO Karin Timpone

    Publicerades: 2017-05-31

  10. Customer Experience In The Age of Artificial Intelligence With Pegasystems

    Publicerades: 2017-05-24

  11. Fighting Customer Fraud In The Modern World With The BBB

    Publicerades: 2017-05-23

  12. Leveraging Customer Analytics To Gain A Competitive Advantage

    Publicerades: 2017-05-16

  13. The CIO's Role In The Customer Experience

    Publicerades: 2017-05-09

  14. Customer Experience In The Age Of Social Media

    Publicerades: 2017-04-27

  15. The Rise Of The Celebrity Chatbot: A Podcast With Christina Milian

    Publicerades: 2017-04-18

  16. Building A Brand Above The Fray: The Success Of Vera Bradley

    Publicerades: 2017-04-15

  17. TripAdvisor's Lessons Learned From Building A Chatbot

    Publicerades: 2017-04-06

  18. Shaping Customer Experience From The Top With AT&T Mobility's CEO

    Publicerades: 2017-03-27

  19. Improving Customer Experience With Marketing Analytics At 3 Day Blinds

    Publicerades: 2017-03-23

  20. Managing Your Brand Through Times Of Change

    Publicerades: 2017-02-28

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Go behind the scenes with customer experience leader Blake Morgan to explore the secrets of the world’s most customer-centric companies. Blake is one of the world’s top keynote speakers, authority on customer experience and the bestselling author of “The Customer Of The Future” The Modern Customer reaches thousands of people each week conveying a message of how we make people feel - in business and in life - matters. Her weekly show explores how businesses can make customers’ lives easier and better, featuring experts that provide simple, tangible advice you can immediately apply at your own organization. Today’s customers have the luxury of choice. The answer is simple; choose customer experience and customers will choose you. Learn how to put a stake in the ground on customer experience by tuning into The Modern Customer Podcast each week with Blake Morgan.

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