452 Avsnitt

  1. Behind The Scenes Of The Early Days Of Amazon

    Publicerades: 2021-02-09

  2. What Modern Customers Want In Light Of COVID

    Publicerades: 2021-02-02

  3. 6 Ways To Break Free From Boring Meetings

    Publicerades: 2021-01-26

  4. What Does Customer Loyalty Mean In 2021?

    Publicerades: 2021-01-19

  5. How Bank Of America Pivoted To Serve Contactless Customers

    Publicerades: 2021-01-12

  6. How To Modernize Customer Interactions For The Smartphone Era

    Publicerades: 2021-01-05

  7. Blake’s 5% Rule For New Year’s Resolutions

    Publicerades: 2020-12-29

  8. Shep Hyken’s Prediction For 2021

    Publicerades: 2020-12-22

  9. Blake's Top 5 Customer Experience Predictions For 2021

    Publicerades: 2020-12-15

  10. 7 Trends Shaping CX In 2021

    Publicerades: 2020-12-08

  11. How The Pet Industry Adapted During COVID

    Publicerades: 2020-12-01

  12. 4 CX Takeaways From 2020

    Publicerades: 2020-11-24

  13. How Belvedere Vodka Shares Its Story Through CX

    Publicerades: 2020-11-17

  14. 5 Tips To Create The Perfect Customer Survey

    Publicerades: 2020-11-10

  15. How Shake Shack Grows Its Brand Through CX

    Publicerades: 2020-11-03

  16. What Marketers Really Need To Know About Gen Z

    Publicerades: 2020-10-27

  17. How Digital Transformation Is Helping Create A COVID Vaccine

    Publicerades: 2020-10-20

  18. How Companies Can Involve Customers In The Fight Against Carbon Emissions

    Publicerades: 2020-10-14

  19. How Retailers Can Build Trust In A Post-COVID World

    Publicerades: 2020-10-07

  20. Six Ways To Support Employees During COVID-19

    Publicerades: 2020-09-29

12 / 23

Go behind the scenes with customer experience leader Blake Morgan to explore the secrets of the world’s most customer-centric companies. Blake is one of the world’s top keynote speakers, authority on customer experience and the bestselling author of “The Customer Of The Future” The Modern Customer reaches thousands of people each week conveying a message of how we make people feel - in business and in life - matters. Her weekly show explores how businesses can make customers’ lives easier and better, featuring experts that provide simple, tangible advice you can immediately apply at your own organization. Today’s customers have the luxury of choice. The answer is simple; choose customer experience and customers will choose you. Learn how to put a stake in the ground on customer experience by tuning into The Modern Customer Podcast each week with Blake Morgan.

Visit the podcast's native language site