112 Avsnitt

  1. Ep 91, Carl Gold, Fighting Churn with Data

    Publicerades: 2020-12-17
  2. Ep 90, Mel Bilge, Moving into CS Leadership Through Growth

    Publicerades: 2020-12-03
  3. Ep 89, Dev Kurbur, Case Study on using the CRG Crisis Recovery Framework for CS

    Publicerades: 2020-11-19
  4. Ep 88, Sunil Joseph, Professional Services or Customer Success?

    Publicerades: 2020-11-05
  5. Ep 87, Rachel Jugai, Over-processing Processes for CSMs

    Publicerades: 2020-10-22
  6. Ep 86, Will Lopez, The Ideal Customer Profile & The Cost of Success

    Publicerades: 2020-10-08
  7. Ep 85, Boaz Maor, Building a CS team out of Support

    Publicerades: 2020-09-24
  8. Ep 84, Michelle Novak, Customer Business Reviews

    Publicerades: 2020-09-10
  9. Ep 83, Emilia D'Anzica, Leveraging Emotional Intelligence as a CS Leader

    Publicerades: 2020-08-27
  10. Ep 82, Shari Srebnick, Building Account and Success Plans

    Publicerades: 2020-08-14
  11. Ep 81, Keri Keeling, Managing Remote CSMs

    Publicerades: 2020-07-30
  12. Ep 80, Andrew Cutler, The Challenges to Adding CS to a Mature Organization

    Publicerades: 2020-07-16
  13. Ep 79, Kris Morrison, Customer Success in a Time of Crisis

    Publicerades: 2020-06-18
  14. Ep 78, Chitra Madhwacharyula, Consulting Mindset in Customer Success

    Publicerades: 2020-06-04
  15. Ep 77, Gaines Murfee, Taking a Product Approach to Customer Success

    Publicerades: 2020-05-21
  16. Ep 76, Clayton Moulynox, Building a Global CS Team

    Publicerades: 2020-05-07
  17. Ep 75, Chris Hicken, Creating Actionable Churn Categories

    Publicerades: 2020-04-23
  18. Ep 74, Maranda Dziekonski, Switching Industries & the Role of Domain Expertise

    Publicerades: 2020-04-09
  19. Ep 73, Cairo Amani, Promoting Your Career as a Woman in Customer Success

    Publicerades: 2020-03-26
  20. Ep 72, Megan Caldwell, Identifying and Focusing on your Most Important Customers

    Publicerades: 2020-03-19

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Formerly known as Strikedeck Radio

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