466 Avsnitt

  1. Rewind: Jean Hsu on people-centric management

    Publicerades: 2022-09-01
  2. Kinzen’s CEO Mark Little on the fight against disinformation

    Publicerades: 2022-08-25
  3. Algolia’s Sarah Dayan on what sets a staff plus engineer apart

    Publicerades: 2022-08-18
  4. UserTesting’s Janelle Estes on using human insight to create memorable experiences

    Publicerades: 2022-08-11
  5. Let's talk principles: From technical conservatism to connected, modular systems

    Publicerades: 2022-08-04
  6. Sanj Bhayro on creating the right foundation to help businesses scale

    Publicerades: 2022-07-28
  7. Three million downloads and counting: Inside Intercom reaches a podcasting milestone

    Publicerades: 2022-07-21
  8. Stripe’s James Dyett on a customer-first approach to sales

    Publicerades: 2022-07-14
  9. Stark’s CEO Cat Noone on designing accessible products

    Publicerades: 2022-07-07
  10. Form specialist Caroline Jarrett on designing surveys that work

    Publicerades: 2022-06-30
  11. G2's CMO Amanda Malko on the latest trends in software buying

    Publicerades: 2022-06-23
  12. Pride 2022: Being out and bringing people in

    Publicerades: 2022-06-16
  13. Intercom’s product principles: Back to the basics

    Publicerades: 2022-06-09
  14. Customer Experience author Elizabeth Dixon on the CX that makes an impact

    Publicerades: 2022-06-02
  15. Intercom on Product: Facing the tech slowdown

    Publicerades: 2022-05-26
  16. 2022 CS Benchmark: How support quality impacts businesses

    Publicerades: 2022-05-19
  17. Rewind: Slack’s Ali Rayl on supporting millions of daily active users

    Publicerades: 2022-05-12
  18. Let's talk principles: Exploring how we build product at Intercom

    Publicerades: 2022-05-05
  19. HubSpot’s CEO Yamini Rangan on ditching the funnel for the Flywheel

    Publicerades: 2022-04-28
  20. Dialling it up: The evolution of phone support

    Publicerades: 2022-04-21

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On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com

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