The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
En podcast av Intercom - Torsdagar
466 Avsnitt
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Rewind: Jean Hsu on people-centric management
Publicerades: 2022-09-01 -
Kinzenâs CEO Mark Little on the fight against disinformation
Publicerades: 2022-08-25 -
Algoliaâs Sarah Dayan on what sets a staff plus engineer apart
Publicerades: 2022-08-18 -
UserTestingâs Janelle Estes on using human insight to create memorable experiences
Publicerades: 2022-08-11 -
Let's talk principles: From technical conservatism to connected, modular systems
Publicerades: 2022-08-04 -
Sanj Bhayro on creating the right foundation to help businesses scale
Publicerades: 2022-07-28 -
Three million downloads and counting: Inside Intercom reaches a podcasting milestone
Publicerades: 2022-07-21 -
Stripeâs James Dyett on a customer-first approach to sales
Publicerades: 2022-07-14 -
Starkâs CEO Cat Noone on designing accessible products
Publicerades: 2022-07-07 -
Form specialist Caroline Jarrett on designing surveys that work
Publicerades: 2022-06-30 -
G2's CMO Amanda Malko on the latest trends in software buying
Publicerades: 2022-06-23 -
Pride 2022: Being out and bringing people in
Publicerades: 2022-06-16 -
Intercomâs product principles: Back to the basics
Publicerades: 2022-06-09 -
Customer Experience author Elizabeth Dixon on the CX that makes an impact
Publicerades: 2022-06-02 -
Intercom on Product: Facing the tech slowdown
Publicerades: 2022-05-26 -
2022 CS Benchmark: How support quality impacts businesses
Publicerades: 2022-05-19 -
Rewind: Slackâs Ali Rayl on supporting millions of daily active users
Publicerades: 2022-05-12 -
Let's talk principles: Exploring how we build product at Intercom
Publicerades: 2022-05-05 -
HubSpotâs CEO Yamini Rangan on ditching the funnel for the Flywheel
Publicerades: 2022-04-28 -
Dialling it up: The evolution of phone support
Publicerades: 2022-04-21
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletterđ www.intercom.com