The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
En podcast av Intercom - Torsdagar
457 Avsnitt
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Maximizing Team Efficiency with AI: Insights from Intercom's Customer Service leaders
Publicerades: 2024-07-04 -
Building the future of AI-first customer service
Publicerades: 2024-06-27 -
Off Script: Reinventing customer service with AI
Publicerades: 2024-06-20 -
Unlocking customer service's strategic potential with AI
Publicerades: 2024-06-13 -
Shep Hyken on getting ahead of the competition with exceptional CX
Publicerades: 2024-06-06 -
Evolving your support org to thrive in the AI era
Publicerades: 2024-05-24 -
Mapping out the first 90 days with AI-first Customer Service
Publicerades: 2024-05-16 -
Off Script: Into the future with AI-first Customer Service
Publicerades: 2024-05-09 -
Exploring customer service career paths in the age of AI
Publicerades: 2024-05-02 -
Unpacking the impact of AI on CX with PartnerHero's Mercer Smith
Publicerades: 2024-04-25 -
Moment of truth â Fin AI Copilot in practice
Publicerades: 2024-04-18 -
How Fin AI Copilot changes the game for support teams
Publicerades: 2024-04-11 -
Introducing Off Script: Des Traynor on the AI revolution
Publicerades: 2024-04-04 -
Stacy Sherman on how to design customer experiences that drive loyalty
Publicerades: 2024-03-28 -
Fueling the AI machine with the knowledge it needs
Publicerades: 2024-03-21 -
How AI is transforming customer service tech stacks
Publicerades: 2024-03-07 -
Amplitudeâs Jenna Elliott on navigating the future of customer success
Publicerades: 2024-02-29 -
Understanding the changing economics of customer service in the age of AI
Publicerades: 2024-02-22 -
Making magic: Simon T. Bailey on the platinum service principles that create lifelong customers
Publicerades: 2024-02-15 -
Exploring Intercom's Customer Service Trends Report for 2024
Publicerades: 2024-02-01
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletterđ www.intercom.com