The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

En podcast av Intercom - Torsdagar

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  1. Maximizing Team Efficiency with AI: Insights from Intercom's Customer Service leaders

    Publicerades: 2024-07-04
  2. Building the future of AI-first customer service

    Publicerades: 2024-06-27
  3. Off Script: Reinventing customer service with AI

    Publicerades: 2024-06-20
  4. Unlocking customer service's strategic potential with AI

    Publicerades: 2024-06-13
  5. Shep Hyken on getting ahead of the competition with exceptional CX

    Publicerades: 2024-06-06
  6. Evolving your support org to thrive in the AI era

    Publicerades: 2024-05-24
  7. Mapping out the first 90 days with AI-first Customer Service

    Publicerades: 2024-05-16
  8. Off Script: Into the future with AI-first Customer Service

    Publicerades: 2024-05-09
  9. Exploring customer service career paths in the age of AI

    Publicerades: 2024-05-02
  10. Unpacking the impact of AI on CX with PartnerHero's Mercer Smith

    Publicerades: 2024-04-25
  11. Moment of truth – Fin AI Copilot in practice

    Publicerades: 2024-04-18
  12. How Fin AI Copilot changes the game for support teams

    Publicerades: 2024-04-11
  13. Introducing Off Script: Des Traynor on the AI revolution

    Publicerades: 2024-04-04
  14. Stacy Sherman on how to design customer experiences that drive loyalty

    Publicerades: 2024-03-28
  15. Fueling the AI machine with the knowledge it needs

    Publicerades: 2024-03-21
  16. How AI is transforming customer service tech stacks

    Publicerades: 2024-03-07
  17. Amplitude’s Jenna Elliott on navigating the future of customer success

    Publicerades: 2024-02-29
  18. Understanding the changing economics of customer service in the age of AI

    Publicerades: 2024-02-22
  19. Making magic: Simon T. Bailey on the platinum service principles that create lifelong customers

    Publicerades: 2024-02-15
  20. Exploring Intercom's Customer Service Trends Report for 2024

    Publicerades: 2024-02-01

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On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com

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