128 Avsnitt

  1. Karen Clinkard on employAGILITY and using data to improve CX

    Publicerades: 2020-11-03

  2. Can retailers reconnect with their customers?

    Publicerades: 2020-10-27

  3. The future of retail

    Publicerades: 2020-10-21

  4. Carly Lake on getting results when working remote

    Publicerades: 2020-09-18

  5. Howard Brown on the new retail banking experience

    Publicerades: 2020-08-10

  6. Linking Kids for a better future

    Publicerades: 2020-07-29

  7. CEO Javier Perdices on healthcare digital transformation [Es]

    Publicerades: 2020-07-28

  8. CEO Cinde Dolphin on patient centricity

    Publicerades: 2020-06-26

  9. Richard Hadden on how employee engagement influences your profits

    Publicerades: 2020-06-22

  10. WFH - Alex & Liza on CSR, Sustainability and the new high street

    Publicerades: 2020-05-25

  11. WFH - Stuart Fearn on optimising your branch network during COVID-19

    Publicerades: 2020-05-21

  12. WFH - Charlene Li on Disruptive Leadership

    Publicerades: 2020-04-20

  13. WFH - Staying healthy at home with Jess Rieger

    Publicerades: 2020-04-03

  14. How can retail maintain a good customer experience remotely?

    Publicerades: 2020-03-26

  15. How can the test drive experience be improved?

    Publicerades: 2020-03-20

  16. The placement experience at ACF Technologies

    Publicerades: 2020-03-13

  17. How can telecoms optimise the retail experience?

    Publicerades: 2020-03-11

  18. How can banks tackle large queues?

    Publicerades: 2020-03-10

  19. Retail banking trends with RBR MD Dominic Hirsch

    Publicerades: 2020-03-05

  20. Can gyms & leisure centres improve their CX strategy?

    Publicerades: 2020-03-02

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In our CX Insider studio, we initiate conversations with leading customer experience experts from various sectors. Our network consists of professionals striving to bring change to their company and industry. Starting our podcast with a humble audience, primarily consisting of colleagues from our office, we soon found the listeners who were eager to learn about delivering excellent customer experience. At our company ACF Technologies, disruptive innovation is the fundamental pillar of our mission. CX Insider carries a crucial role in expanding the community of creative thinkers beyond the now virtual walls of our office. We believe that we will spin the wheel of innovation by providing space to discuss novel concepts and continuously questioning the way things are done. If you are one of the thinkers and would like to become part of our community, follow us on LinkedIn and Instagram, and subscribe to our weekly episodes.

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