Crack the Customer Code
En podcast av Adam and Jeannie - Tisdagar
509 Avsnitt
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365: Lisa Ryan, Having An Attitude For Gratitude
Publicerades: 2019-04-16 -
364: Culture Lessons From The Podcast
Publicerades: 2019-04-09 -
363: Technology Lessons from the Podcast
Publicerades: 2019-04-02 -
362: Bourbon Cast #2
Publicerades: 2019-03-26 -
361: Ryan Minton, Thanks For Coming In Today
Publicerades: 2019-03-19 -
360: The Airport Customer Experience
Publicerades: 2019-03-12 -
359: Steve Woodruff, What Makes You Distinct?
Publicerades: 2019-03-05 -
358: Customer Service Blueprinting: Jeannie's New Course
Publicerades: 2019-02-26 -
357: Thomas Hollmann, Customer Experience Education
Publicerades: 2019-02-19 -
356: Will Chatbots Be Everywhere?
Publicerades: 2019-02-12 -
355: Lisa Ford, Customer Service Excellence
Publicerades: 2019-02-05 -
354: Are you neglecting key moments in the customer journey?
Publicerades: 2019-01-29 -
353: Scott McKain, Make Your Organization Iconic
Publicerades: 2019-01-24 -
352: Keeping Knowledge When Superstars Leave
Publicerades: 2019-01-15 -
351: Mark Sanborn, Extraordinary Leadership
Publicerades: 2019-01-08 -
350: New Year's Resolutions
Publicerades: 2019-01-04 -
349: Mark Colgate, The Science of Service
Publicerades: 2018-12-19 -
348: Predictions for 2019
Publicerades: 2018-11-28 -
347: Jay Baer, Talk Triggers
Publicerades: 2018-11-21 -
346: Smaller Bathrooms and Premium Seating: Talking Airline Customer Experience
Publicerades: 2018-11-14
Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.
