Garreth Chandler, How to Use Technology to Enhance Customer Experiences - InnovaBuzz 494
Innova.buzz - En podcast av Innovation and Modern Marketing
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In this episode, I’m really excited to have as my guest, Garreth Chandler, the Founder and CEO of The Evolved Group, a human insights company that helps enterprises identify opportunities and optimises experiences. In a career spanning 25 years, Garreth has led major innovation projects including developing the Evolved Human Listening platform, which uses AI to engage meaningfully with humans.His successful career in market research has equipped him with a deep appreciation of human behaviour and he is passionate about using technology to enhance human experiences.In our discussion, Garreth talked to me about:The limitations of traditional surveysAsking better and deeper, more insightful questions via Ai powered conversationsTheir transition from a research company to a software companyListen to the podcast to learn more.Show Notes and BlogThe Podcasts This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit innovabiz.substack.com/subscribe
