The Next Wave in Hospitality: Redefining Hotels for the Experience Economy - Bill Graf, ONDA

In this episode, Bill Graf, CEO of ONDA (Instagram), shares his thoughts on the future of hospitality and opportunities for innovation now. Listeners will learn: Bill’s unconventional path into hospitality and the pivotal travel experience that inspired him to start ONDA (02:41)The concept of "Hospitality 3.0" and how it's different from previous waves of innovation in the industry (09:59)Why the next big opportunity in hospitality lies in serving niches (12:47)Lessons from restaurants for ho...