The Belonging Equation: Keys to Unlocking The Best in Hospitality - Shelley Brown

In this episode, Shelly Brown, an author, speaker, and former hotelier, shares insights on the importance of belonging in hospitality and how leaders can foster a culture of inclusion and safety. Introduction to the concept of belonging in hospitality - Understanding the fundamental need for belonging in hospitality and the importance of belonging for hospitality providers, teams, and guests.Details about Shelly Brown's event - Information about the Belonging Equation event on Monday, Ju...