🍍 Heroism in hospitality

I asked Dylan Beaumont about a hotel that inspired him recently, and he said 11 Mirrors Design Hotel in Kyiv. “If hospitality is about showing warmth, comfort, and a home away from home, they're doing it better than anyone else.” “There is heroism in providing service when no one would expect you to do it.” This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.hospitalitydaily.comA few more resources: If you're new ...