Streamline Your Cleaning and Maintenance with Breezeway – with Jeremy Gall

If you manage one or two properties on Airbnb, it’s fairly easy to keep track of your communications with cleaners and maintenance personnel. But as you grow a STR business, it gets more and more challenging to oversee quality control and keep up with routine maintenance on multiple listings. So, what can you do to streamline your cleaning and maintenance processes and maintain a high-quality guest experience—no matter how many properties you manage? Jeremy Gall serves as CEO of Breezeway, the leading property care and operations platform for short-term rentals. The Breezeway software helps coordinate, communicate and verify detailed work, supporting STR hosts in delivering the best possible guest experience across a portfolio of properties. Jeremy got his start in the STR space in 2006 as the cofounder of vacation rental marketplace FlipKey before shifting his focus to management and founding Breezeway in 2016. On this episode of Get Paid for Your Pad, Jeremy joins me to explain how Breezeway helps hosts scale a STR business, facilitating communication with cleaners and other service personnel and automating as much of the turnover process as possible. We explore the role cleaning and maintenance staff play in helping us build a brand and tailor the guest experience as we grow. Listen in to understand how the Breezeway guest messaging product works and learn how Jeremy’s software is tailored specifically to YOUR vacation rental business. Topics Covered What inspired Jeremy to build BreezewayHost needs around property maintenanceHigher guest expectations for experience How a STR cleaner’s job goes beyond cleaningSupport host in delivering guest experience Manage inventory, identify maintenance issues How Breezeway helps hosts scale a STR businessSmart technology to manage cleaning schedulePlan recurring maintenance, quality controlAutomate as much of turnover as possibleCoordinate with all external service providers Jeremy’s insight on how the Breezeway system worksConnect with main marketing channel or PMSSet up workflows (tailored to your business)Deploy with existing service providers How the Breezeway messaging product functionsText guests shortly after arrival Offer guests concierge service Communicating with service personnel on BreezewayCreate task in system, sends auto alertService personnel provides feedback Connect with Jeremy BreezewayEmail [email protected]  Resources STR Profit AcademyLegends XGet Paid for Your Pad on YouTubeEmail [email protected]  Sponsor Hostfully [Discount Code PAD] Hosted on Acast. See acast.com/privacy for more information.