How to Set Up an Accessibility Friendly Airbnb

Search Airbnb for listings in your area that are accessibility friendly. What did you find?Many markets have very few short-term rental (STR) units that accommodate travelers with limited mobility or other special needs. And those that do definitely stand out. So, how do you design an accessible Airbnb listing?Margie Schrader is the Superhost behind Zennia Hospitality, a STR management company out of Bloomington, Indiana, and an active member of our STR Profit Academy. Margie has maintained a remarkable 4.99 average over 188 reviews by stressing hospitality and cleanliness.Today, Margie joins me to discuss what she is doing to accommodate differently-abled travelers with an accessibility friendly Airbnb. She explains what inspired her to design a listing with wheelchair access and how she is challenging herself to make everyone with special needs feel comfortable in the space. Listen in for insight on the marketing benefits of an accessible STR and get Margie's advice on how to stand out in your market with an accessibility friendly listing.Topics CoveredMargie's Airbnb journeyLocal builder asked to manage STR (May 2018)Now hosting five units in Bloomington, INMargie's experience with COVIDProvide free stays for medical professionalsStep up cleaning procedures, day in betweenSlow return to normal (two units back up)What Margie's market is like right nowPre-COVID guests = parents of college studentsNow guests in town to see family, for getawayWhat inspired Margie to create an accessibility friendly AirbnbLocal builder gutting and renovating house nearbyNo one else in market with wheelchair accessibilityHow Margie is accommodating differently-abled travelersStep-free access, wide doorways + hallwaysRoll-in shower, accessible height toilet/bedFurniture contrasts with floor (low vision)The marketing benefits of an accessibility friendly AirbnbMedia opportunities as only accessible STR in marketGuests drawn to business that aligns with valuesMargie's advice for aspiring Airbnb hostsMake sure units are super-cleanBe yourself in interactions with guestsUnderpromise and overdeliverTry not to take reviews personallyConnect with MargieZennia HospitalityZennia Hospitality on InstagramMargie on AirbnbResourcesSTR Profit AcademyAirbnb’s COVID-19 Cleaning GuidelinesCDC Guidelines on Cleaning & DisinfectingAirbnb’s Accessibility SupportSocial Impact on GPFYP EP283Email [email protected] Hosted on Acast. See acast.com/privacy for more information.