Prasad Gankanda | Chief Operating Officer of Young Living

In this episode, Wayne is joined by Prasad Gankanda, Chief Operating Officer of the billion-dollar company, Young Living. Prasad and Wayne talk about how to nurture customers at every stage of their journey to improve brand awareness and retention. Prasad will also talk about the crucial role that operations play in elevating a brand and creating positive touchpoints for customers. And, he’ll share some powerful cliff notes on how to successfully launch new markets.