EP 70: Designing Civic Tech | Sha Hwang

How does an architect end up working on Obamacare? What are the differences between designing with data and physical materials? Why does the government need more designers? Sha Hwang is COO and co-founder at Nava, a public benefit corporation working to make government services simple, effective, and accessible. Founded as a part of efforts to help fix HealthCare.gov, Nava now works on projects across Medicare, Department of Veterans Affairs, and at the state level on large efforts to improve government digital services. A failed architect and accidental entrepreneur, Sha has worked with clients such as the New York Times, the Harvard Library Lab, CNN, MTV, Flickr, and Adobe. Prior to Nava, Sha worked at Stamen Design and later co-founded the company Movity, which was acquired by Trulia. Sha has spoken frequently at events including the White House Datapalooza, Webstock, Eyeo Festival, and Visualized. Follow Sha Hwang: Twitter | LinkedIn | Instagram Follow Nava: Twitter | LinkedIn Episode website link: ​​https://mailchi.mp/designlabpod/shahwang More episode sources & links Sign-up for Design Lab Podcast’s Newsletter Newsletter Archive Follow @DesignLabPod on Twitter Instagram and LinkedIn Follow @BonKu on Twitter & Instagram Check out the Health Design Lab Production by Robert Pugliese Cover Design by Eden Lew Theme song by Emmanuel Houston